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Shipping

Our physical shipping address is:

Audio Electronics Dallas
10870 Plano Rd  Ste C
Dallas, TX  75238

When shipping products to us for Service/Repair, FIRST download the   "Terms and Conditions of Account" and the "Service Order Request Web Form" PDF files. Complete, sign,  and include these documents along with your equipment.  When we receive your equipment we will contact you for the applicable payment due at check in. 

If you are requesting Warranty Service we MUST have a legible copy of the Original Sales Receipt showing the equipment, its serial #, and date of purchase for us to begin diagnosis.

CAREFULLY prepare your equipment for protection during shipping. UPS, FEDEX, and the US Postal Service will help you make sure your equipment is packed correctly for shipping. Be sure to INSURE it in case it is damaged or lost.  We are NOT responsible for damage to your equipment during shipping.
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